Payment Options

Electronic eCheck (ACH) Payments

You may remit your payment electronically via TigerXpress.  This option is fee free.  Please note that when you are remitting your payment online ensure that you have your Bank's routing and bank account number.  Use only that information to remit your payment.  Below is an example of where that information is located on the bottom of your personal check:

 **Please do not include the Check Number

You will receive an email stating that your payment request has been received once the process is complete.  Until the payment has been deemed as paid and satisfied, your payment is not considered complete.  If a paper/electronic check or credit card payment used to satisfy enrollment fees is returned for non-payment by your financial institution, you will be assessed a $30 Return Payment Fee, and may be assessed a $100 Late Payment Fee, and your registration may be subject to cancellation.

Payments by Mail

The University of Memphis
P.O. Box 1000, Dept. 313
Memphis, TN 38148-0313

Priority & Overnight Mailing Address:
The University of Memphis
University & Student Business Services Office
115 Wilder Tower
Memphis, TN 38152-3520

Payments mailed to the University & Student Business Services Office must be received prior to the fee payment due date.  Please be mindful to mail your payment 3-5 business days prior to the payment due date.

The University of Memphis processes paper checks electronically.  When you provide a check as payment (in-person or by mail) you authorize the use of information from your check to make a one-time electronic funds transfer from your account.  In certain circumstances, such as for technical or processing reasons, we may process your check as a check transaction.  For your reconciliation purposes, these checks will appear on your monthly bank statement as an Electronic Debit.

Please allow 5-7 days for processing any checks mailed to the University & Student Business Services Office. Registration fee payments must be received by the University & Student Business Services Office by the appropriate fee payment due date, regardless of postmark date.

Online Payments

Make online payments through the TigerXpress Portal using an Electronic Check (eCheck) or debit/credit card (Visa, MasterCard, Discover, or American Express). If a paper/electronic check or credit card payment used to satisfy enrollment fees is returned for non-payment by your financial institution, you will be assessed a $30 Return Payment Fee, and may be assessed a $100 Late Payment Fee, and your registration may be subject to cancellation.

All debit/credit card transactions are assessed a non-refundable processing fee by our third-party payment processor.  The processing fee is 2.85% of the total payment amount with a minimum processing fee of $3.00.

The cost of processing credit cards has increased consistently over the past several years. This includes the growing number of premium rewards cards being used by customers and a variety of new dues, assessments, and special fees charged by the card brands. Due to the changes, the service fee rate for our third-party payment processor will be increasing to 2.95%. The change will be effective May 1, 2023. 

In-Person Payments

The Cashiers are available for in person payments by cash, check, and money orders. Please visit us Monday through Friday 8:00 a.m. to 4:30 p.m. (excluding University holidays) at:

University of Memphis
University & Student Business Services Office
3675 Alumni Avenue
115 Wilder Tower
Memphis, TN 38152-3520 

International Payments

The University of Memphis has partnered with Flywire to provide our international students with an easy and secure method to send international payments in your home currency to the University of Memphis. Founded by a former international student, Flywire's mission is to save money for international students and their families that would otherwise be lost on bank fees and unfavorable foreign exchange rates. If a credit balance on a student account is due to a Flywire payment, the refund will be processed back through Flywire.

Flywire allows you to:

Pay from almost any country and any bank
Avoid unexpected bank fees and ensure the best exchange rate with Flywire's Best Price Guarantee
Track your payments from start to finish
Access dedicated multilingual customer support
Start your payment at www.flywire.com/pay/memphis

Installment Payment Plan Option

The Installment Payment Plan (IPP) is offered for the all terms to help satisfy payment requirements by the appropriate fee payment deadline listed in the University & Student Business Services Calendar.

A 25% down payment of the tuition & fees and a $50.00 non-refundable enrollment fee is required at the time of enrollment.

After making the initial 25% payment, the remaining 75% will be payable in monthly installments as follows:

Fall Installment Payment Plans (IPP) will open in July with remaining payments due September 1, October 1, and November 1.

Spring Installment Payment Plans (IPP) will open in December with remaining payments due February 1, March 1, and  April 1.

Participants in this plan must apply all discounts, waivers, third party sponsor payments (such as employer and pre-paid tuition programs) and financial aid, including student loans, toward payment of registration fees before a payment plan will be considered. Financial Aid and other credits received after the initial payment will be applied to the remaining balance, and future amounts due will be recalculated. No refunds can be made until all fees are paid in full.

Installment Payment Plan Instructions:

         Follow these steps to sign up for the IPP:

Log in to the myMemphis Portal with your username and password.
Click on the My Finances option under the Student Pages dropdown.
Click on TigerXpress
Go to Payment Plans and click the Enroll Now button.
Follow the prompts to complete enrollment
Select “Term” in the drop-down menu, Click Select
Click Select on the available payment plan
Review eligible charges and credits and the anticipated payment schedule. (the amount showing under the description “Anticipated Aid/ Sch” will be the amount of financial aid included in the initial enrollment of your payment plan)
Select how you would like to make your remaining installment payments (automatic or by logging in manually for each installment, Select Continue
Review your amount to be paid and select your payment method, Select continue
Review your payment plan agreement
click “I agree to the terms & conditions”
Select Continue

Authorized Users

Students can sign up to give others (parents, employers, etc.,) the ability to access their account information in the TigerXpress system. Authorized users may view student account balance and make payments. Students have the option to give authorized users access to their eBills and payment history.

Important information about authorized users:

• In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), students' records may not be shared with a third party without their written consent. Adding an authorized user to a TigerXpress account is their written consent that an individual may view their account information and make payments on their behalf.
• Authorized users DO NOT have access to students' stored payment methods, academic records, or other personal information.
• Authorized users will receive email notification when their account has been established.
• Authorized users must contact the student to update email address changes.
• Students may add/remove/update users at any time on TigerXpress.

AUTHORIZED USERS: LOG IN HERE

Setting up an Authorized User Account

To set up your authorized users, follow these steps:

• Log in to the myMemphis Portal with your UUID and password (link opens in a new window).
• Click on "Authorized Users"
• Click on "Add Authorized User" 
• Enter the email address of the authorized user
• Select the types of authorization
• Click "Continue"
• Read and agree to the terms
• Click "Continue" to complete 

TN STRONG Act 

(Support, Training, and Renewing Opportunity for National Guardsmen)

The University of Memphis is a FTA (Federal Tuition Assistance) & TN STRONG Act Approved School.

The following is the link to the TN STRONG Act application packet website

The student should submit the following required documents listed below to the University & Student Business Services Office before the fee payment deadlines of the semester:

Copy of the Concise Student schedule from your MyMemphis portal
TN STRONG Act Tuition Deferral available upon request
Submissions of required documents must be submitted using the following link:

Tuition Assistance & Discount Form Submission

Completed TN STRONG Act Enrollment Certification Forms will be returned to student's UofM email address within 7-10 business days.

Third-Party/Direct Billing

The University of Memphis Third-Party/Direct Billing Plan currently provides students with the payment option of having their employer billed directly for their tuition.  In order to take advantage of this payment option the University must have a Third-Party/Direct Billing Contract on file completed by the company and a UofM Company Authorization form (Tuition and Fees and Alternative Credits) must be completed by the student and approved by the employer each semester.  Please contact the University & Student Business Services Office at 901-678-3343 with any questions, below is the procedure for Third-Party/Direct Billing:

• Company will complete and submit the Third-Party/Direct Billing Contract located using the following link:  Third Party Direct Billing Form. The contract must be submitted electronically to the University & Student Business Services Office  using the following link:

Tuition Assistance & Discount Form Submission

• The University of Memphis University & Student Business Services Office (Accounts Receivable) will review and process (2-3 days).  Your company representative will be provided with an identification and contract number by email. 
• The UofM Company Authorization Direct Billing Form must be completed by the employee (student) and approved by the company's assigned representative. Employee must then submit electronically to the University & Student Business Services Office  using the following link:

Tuition Assistance & Discount Form Submission

• The UofM Company Authorization Direct Billing Form should be submitted each semester (Fall, Spring or Summer) before the published Fee Payment Deadline.  Dates are located at https://www.memphis.edu/usbs/calendars.php.  The authorization should be in accordance with Third-Party/Direct Billing Contract on file.
• The University will process (2-3 days) the Authorization Form to pay the authorized amount of the employee's tuition/fees for that semester.  Note:  A payment will post to the employee (student) account and a charge will post to the company's account.
• The University will invoice the company by preferred method listed on the Third-Party/Direct Billing Contract.  Invoices will be submitted for payment once each semester after the 0% refund period for the full term, which is published at:  https://www.memphis.edu/usbs/calendars.php.  Payment to the University should be submitted within 30 – 45 days of invoice date.
  • • UofM Company Third Party/Direct Billing Contract
    • UofM Company Authorization for Tuition and Fees
    • UofM Company Authorization for Alternative Credit
       

 Participating Direct Bill Companies
 

Questions:

Email:   bursar_ar@memphis.edu
Phone: 901-678-2712