UC Information Desk Assistant Job Description

Job Purpose

• Performs activities related to overseeing the daily operations of the University Center, Rose Theater, and all Conference & Event Services spaces.

Essential Functions

• Answers inquiries about the University by phone, in person, and by email; responds to problems and needs.

• Maintains displays of informational materials from university departments and Registered Student Organizations.

• Organizes the University Center’s lost and found.

• Observes the Atrium to identify guests who may need help, address inappropriate behavior, report all maintenance and custodial issues, etc.

• Properly report and document all concerns and issues to Management and in the shift log.

• Assist House Crew and Performance Technicians as needed.

Knowledge, Skills, Abilities, and Worker Characteristics

• Must be familiar with the university and its various departments.

• Ability to display strong customer service skills.

• Ability to communicate effectively and tactfully.

• Must be able to use a computer and a phone effectively.

• Must be able to work autonomously.