Computer, Peripherals, and Hardware
Operating System: Virus/Malware Remediation
If an employee believes their University owned desktop or laptop is infected with a virus or malware, a request for remediation can be made.
Who Can Request?
Requests can be made by Faculty, Staff, and Student Workers/Graduate Assistants.
How to Request Service?
What Information Do I Need to Fulfill Service Request?
When entering your request, be sure to include your affiliation, contact number, your building, and room number. Also include a detailed description of the problem you are encountering and whether the problem/issue is for a Windows (PC) or Apple (Mac) operating system.