phone Phones, Voicemail, and CATV

Phone: Upgrade or Downgrade Equipment

Service Description: 

Request to upgrade from an analog to a digital telephone set or downgrade from a digital to an analog telephone set.

Who Can Request? 

Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff who have been identified or approved by the Dean, Chair, or Department head to request services that will incur an expenditure from a referenced, valid account.

How to Request Service?

For assistance, please submit a service request.

What Information Do I Need to Fulfill Service Request?  

Service Request must be submitted by an authorized member of faculty, staff, or Service Desk. The following information must be ready to enter in the Service Request: Affiliation, Desired Due Date, A valid billing index number, Department Name, Department Head approving work order changes, Extension Number, Building and Room Number, Additional Information (set type being requested), Urgency, and Phone Number.