Phones, Voicemail, and CATV
Voicemail is a system that enables the recording and storage of voice messages. Messages can be retrieved by an individual or department assigned that extension number. Request to delete/cancel voicemail services to an extension.
Who Can Request?
Authorized members of faculty, staff, and service desk. Note: Authorized users are faculty or staff. These people have been identified or approved by the Dean, Chair, or Department head. They may request services that will incur an expenditure from a referenced, valid account.
How to Request Service?
What Information Do I Need to Fulfill Service Request?
To submit a service request, include: Affiliation, valid billing index number, user name, urgency, and phone number. You must also include: extension number, Add/Reset/Delete Mailbox, voicemail zero attendant extension number, and desired due date. Please note what the voicemail name should be and if you would like to reset the password or entire mailbox. The Department Name and Department Head approving work order changes is also required. Note: Service Request must be submitted by an authorized member of faculty, staff, or Service Desk.