Request Pickup or Send Designee

We strongly encourage picking up your diploma in person if you are in the Memphis area. While picking up your diploma does not necessarily shorten the time frame we receive them, it does, however, prevent damaging and getting lost in the mail. See below for details regarding pick ups and the designee processes. 

Current Students

If you are a current student, graduating this semester, please visit the Required Attendance/Non-Attendance Form and complete the pick up section of the form. Once you are officially certified for graduation, you will receive an email to your preferred email address letting you know that your diploma is ready for pick up. Please wait to hear from our office before you arrive to avoid inconveniences. We will contact you once your diploma is ready for pick up. 

Cleared Financial Holders and Duplicate Diploma Reorders

If you have recently cleared your financial hold, completed a a diploma reorder and would like to pick up your diploma, send an email to with your full name, Unumber (2000-current), daytime phone number, email address, and college/major received. All financial holds must be cleared before any student can pick up her/his diploma.

Pick up

  • A student will be notified by our office once his or her diploma is ready for pick up.
    • Please bring a photo ID 


  • If you are unable to pick up your diploma, you can send an email stating your designee has your permission to pick up your diploma on your behalf.
    • The designee must bring a photo ID 
    • No diploma will be released without an email confirmation to our office