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Commencement Office

Diploma Corrections

Damaged Diplomas

If your first diploma arrives damaged that we will mail to you, please Contact Us, and send photographs of the damage (diploma, mailer, etc. must be visible in the photo and damage must be easily seen and unfiltered, etc.). We will replace the diploma and send it back to the same address it was mailed originally. 

TYPES OF ERRORS 

If you have the following errors, please email our office at commencement@memphis.edu: 

  • Shipper damaged: Diploma arrives in poor condition. 
  • Incorrect degree or honors
  • Incorrect spelling of name (does not include new name that is different from your diploma approved name selected by your on Step 3).

Note: While we understand misfortune can happen including fires, floods, and other natural disasters, we cannot reorder diplomas for these matters. A graduate can reorder a duplicate diploma on our website for the cost of $20.00 /commencement/diplomas/index.php.