Diploma Mailing Schedule

Recent Ceremony Diplomas

Some graduates need confirmation that they have graduated from Employers, Agencies, and other Organizations. In most all cases, the organization or employer is not asking for your diploma specifically. Even if the wording says diploma, they simply need proof that you have graduated. Thus, you can simply to your MyMemphis account and find your Unofficial Transcript and locate the information on the transcript that states you have graduated. It even says the date. Continue to read on about the diploma process and how to update addresses, if needed.


Upon successful review, your degree will be certified, and diploma processed. Diplomas are mailed 4 months after each commencement and not available earlier. You should ensure we have your correct address on your Graduation Application. We only use the Address on Step 3 of your Graduation Application to mail diplomas.  

Updating Your Address  

You have one month after Commencement to update your address with our office. To update your office, email us at commencement@memphis.edu no later than one month after the commencement date. On the email include Name, Unumber, Major and New and Full Address to mail your diploma. It is your responsibility to update your address with The Commencement Office. Your receipt of this email is confirmation of your understanding. Simply updating your address on the portal does not update your diploma with this office. Update your diploma address with the Commencement Office directly as stated in this email. It is your responsibility to understand this.

Did not receive Diploma?

If you do not have your diploma by the 4-month date after Commencement, you have until 1 month to let us know. Otherwise, all individuals who do not contact us by our deadline about not receiving their diploma will be charged the duplicate diploma fee of $20.00 for a copy of their diploma. It is your responsibility to contact us in a timely manner.

Failure to update your address one month after Commencement.

If you do not update your address within the timeframe indicated, you will be responsible for ordering a copy of your diploma on our website (There is a cost of $20.00). All diplomas are mailed standard USPS. If you do not receive your diploma and contact us with a new address-different from the one of your graduation application-you will be sent the reorder link and upon processing the diploma will be sent to the new address, you provide to us on the form.  It is your responsibility to understand this.

Damaged Diplomas

If your first diploma arrives damaged that we will mail to you, please contact us, and send photographs of the damage (diploma, mailer, etc. must be visible in the photo and damage must be easily seen and unfiltered, etc.). We will replace the diploma and send it back to the same address it was mailed originally.

What is listed on the diploma? What information will the diploma display?   

Diplomas will only reflect the degree, any undergraduate honors distinctions, and undergraduate departmental honors. Majors, Minors, Concentrations, etc. are available on your transcripts and will not be placed on the diploma. Graduate Students do not have honors distinction. 

  • Student’s name as listed on Step 3 and Step 4 of the application. 
  • College or School Name 
  • Degree Name 
  • University Name 
  • Date of Graduation 
  • Undergraduate Academic honors, if earned 
  • Undergraduate College honors, if earned 
  • Undergraduate Departmental honors, if earned 
  • No, we do not have digital copies currently.
  • For more information, revisit https://www.memphis.edu/commencement/apply/index.php

Diplomas & Graduate Certificates will be mailed 4 months after Commencement. They are not available any earlier and not available for pickup. It is your responsibility to ensure we have your correct address. Please pay close attention to the following

  • Diplomas are mailed 4 months after each Commencement. They are not available for pick-up. 
  • The address on your Graduation Application is what we use. 
  • If you have an update to your address, email us one month after Commencement Day. Do not simply update your address with the University. Again, the address we use is the address that is listed on our graduation application. 
  • If you do not update your address by our deadline above, you will be charged for any reprints, if necessary.  
  • We do not have digital copies (soft copy). 
  • If you have a financial obligation with the University, your diploma will not be processed or mailed until after we are notified that the fees are paid in full. To pay off any financial obligations visit student business services.  
  • Unofficial Transcripts can be found on your MyMemphis account and include your degree/conferral of degree information.
  • The official document of your degree is the Transcript and Degree Verification. The Registrar handles Transcripts, Degree Verification for Schools, Jobs, etc. You can reach them at 901-678-2810 or online at https://www.memphis.edu/registrar/
  • For academic related questions and overall certification of your degree, contact your Advisor or Graduation Analyst https://www.memphis.edu/commencement/graduates/graduation-analyst.php


Diplomas are mailed standard USPS. No tracking numbers available. They come in a 14x11 (14x17 law, biomedical and doctoral) white mailer with the word "Fragile or DO NOT BEND FRAGILE" in blue or red on the front. They will not fit in a standard postal box. You should double check with your local postal office if you do not receive your diploma timely to see if it is held up at the postal box due to size. 

  • If you have not received your diploma after 3 months, please email us at commencement@memphis.edu 
  • Financial Holds: Diplomas are typically held for 1 year, depending upon the nature or the reason the diploma was held. 
  • The Commencement Office's goal is to provide all graduates with diplomas in a timely manner.
  • Listed below are the diploma mailing schedules for each graduation term.
    • Diplomas for May graduates will be mailed by the Commencement Office by September of the same year.
    • Diplomas for August graduates will be mailed by the Commencement Office by November of the same year.
    • Diplomas for December graduates will be mailed by the Commencement Office by March of the next year

No diploma will be released to any student that has a financial hold or has not completed requirements for certification.

Individual Diploma Orders and Duplicate Reorders 

  • Clearing a Financial Hold
    • If you have recently cleared a hold, contact us via email ONLY at commencement@memphis.edu with your Unumber, Major and Full Mailing Address. The information will be checked. If the hold is cleared and no further issues, the diploma will be processed and mailed 4-6 weeks from day of inquiry. 
  • Individual Diplomas
    • Diplomas reordered for any reason will be available 4-6 weeks from the day of inquiry, excludes holiday schedules, vacations or scheduled maintenance.
  • Duplicate Reorders
    • Once we receive your diploma or duplicate diploma reorder request, it will take approximately 4-6 weeks. The diploma will then be mailed to the address provided.