Virtual Private Network (VPN)
Virtual Private Network (VPN) provides secure access to restricted University data using an off-campus computer. The VPN is required when using any home computer or laptop to access restricted data remotely. When working on the university’s VPN, we recommend that the latest Microsoft or Apple security patches are applied, and that university data is handled in accordance with the University’s Data Security Policy.
To connect to the VPN, you must install a VPN client. A VPN client is software installed on your computer/laptop. This software allows access to a service installed on a central server on campus. After you install the virtual private network (VPN) client, you can connect to the University's VPN from anywhere.
How to Connect to the VPN
VPN client available to the University, AnyConnect. AnyConnect is the preferred VPN client. It is compatible with most operating systems, but may not be compatible with some older networking hardware.
AnyConnect Client Installation - Note: There are two different VPN addresses available vpn.memphis.edu and vpn2.memphis.edu.
Accessing Your Desktop Remotely (PC)
Accessing your desktop remotely through the University's Virtual Private Network (VPN) maintains the security of your work information across remote networks. For those that have never used the VPN, you may need to make an appointment with your Local Service Provider to review the settings on your computer.
Using Remote Desktop Application:
- Click Start in the lower-left corner of your desktop
- Select All Programs from the pop-up menu
- Select Accessories
- If you see Remote Desktop Connection, select it at this time. Otherwise, select Communications, and then, select Remote Desktop Connection
- On computer name type in your desktop's name xxxxxxx.uom.memphis.edu
- Click Options
- For username use uom\xxxxxxx
- Click Connect
32 & 64-bit machines
Mac OS X and higher
Have questions or need technical assistance with the VPN?
Please contact the Service Desk at 901.678.8888 or submit a service request.