Computer, Peripherals, and Hardware

Software: Remote Desktop Assistance

Service Description: 

Users needing assistance gaining access to their university resources from off-campus can request setup and training from an ITS employee.

Who may request (or are eligible) for this service? 

Requests can be made by Faculty, Staff, and Student Workers/Graduate Assistants.

How to Request Service?

To request assistance, please submit an online service request. 

What Information is Needed to Fulfill the Service Request?  

When entering your request, be sure to include your affiliation, contact number, your building, and room number. Please indicate the service that you are attempting to access from off campus. This can include access to your university desktop.