email  Email and Collaboration



Service Description: 

OneDrive (Microsoft's internet-based storage platform) is available for use with internal and external (non-UofM) colleagues. This service provides a solution for sharing documents with others while working on research, class projects or administrative collaboration. Remember, the use of this service should align with all UofM policies and guidelines. (Please see UM1691 Campus Data Security Policy and the ITS Data Storage Guidelines.)

To access OneDrive, visit the University of Memphis Office 365 Webmail site (authenticate using your UUID and password). Look for the App Launcher (9 tiles in a square) at the upper left of the screen (near "Office 365" logo). Select OneDrive and let the collaboration begin!

Our OneDrive documentation highlights the features of Office 365 - OneDrive. 

For more information or additional assistance, please call the ITS Service Desk at 901.678.8888 on a 24x7 basis (excluding some holidays).

Who may request (or are eligible) for this service? 

Requests can be made by  Faculty, Staff, Students, or sponsored guests.

How to Request Service?

For answers to frequently asked questions about OneDrive, search the AskTom articles
For troubleshooting and support, please submit an online service request.

What Information is Needed to Fulfill the Service Request?  

For service requests, please include your Affiliation, Group Name (ex: Alumni, Marketing, College), and a description of your request.