Phones, Voicemail and CATV

Phone: Program

Service Description: 

Request specific programming for an extension which includes adding or removing features and display changes.

Who may request (or are eligible) for this service? 

Authorized members of faculty, staff and service desk. Note: Authorized users are faculty or staff. These people have been identified or approved by the Dean, Chair, or Department head. They may request services that will incur an expenditure from a referenced, valid account.

How to Request Service?

To request assistance, please submit an online service request.

What Information is Needed to Fulfill Service Request?  

Service Request must be submitted by an authorized member of faculty, staff or Service Desk.  The following information must be ready to enter in the Service Request:  Affiliation/Desired Due Date/A valid billing index number/Department Name/Department Head approving work order changes/Extension Number/Building and Room Number/Additional Information/Urgency/Phone Number.