Workshop #2: High Performance Staff Management

The College of Arts & Sciences hosted a chair leadership development workshop on staff management, April 5, 2012. Prior to the workshop, CAS chairs and directors participated in a survey to identify staffing priorities and issues within the College. Click on the topics below to view survey results and staff management tips.

Special thanks to

Stan Hyland, Head, School of Urban Affairs & Public Policy

Frank Andrasik, Chair of Psychology
Joy Clay, Associate Dean of Interdisciplinary Studies
Ann Harbor, Director of Administration, Academic Affairs

Recommended reading: (Available on-line through UofM Libraries)

  • Clay, J.A., C. M. Hultquist, and R.A. Quinn. "Who's managing whom?" The Public Manager: The New Bureaucrat 23.1 (1994), pp. 41+. Gale Document Number:A15544077
  • Manzoni, J.F., "A better way to deliver bad news" Harvard Business Review 80.9 (2002), pp. 114-119.
  • Spreitzer, G., and C. Porath. "Creating sustainable performance" Harvard Business Review 90.1/2 (2012), pp. 92-99.

Setting performance expectations based on organizational needs and priorities

Monitoring progress and giving feedback

Building and maintaining relationships