Workshop #2: High Performance Staff Management

The College of Arts & Sciences hosted a chair leadership development workshop on staff management, April 5, 2012. Prior to the workshop, CAS chairs and directors participated in a survey to identify staffing priorities and issues within the College. Click on the topics below to view survey results and staff management tips.

Special thanks to

Moderator:
Stan Hyland, Head, School of Urban Affairs & Public Policy

Panelists:
Frank Andrasik, Chair of Psychology
Joy Clay, Associate Dean of Interdisciplinary Studies
Ann Harbor, Director of Administration, Academic Affairs

Recommended reading: (Available on-line through UofM Libraries)

• Clay, J.A., C. M. Hultquist, and R.A. Quinn. "Who's managing whom?" The Public Manager: The New Bureaucrat 23.1 (1994), pp. 41+. Gale Document Number:A15544077
• Manzoni, J.F., "A better way to deliver bad news" Harvard Business Review 80.9 (2002), pp. 114-119.
• Spreitzer, G., and C. Porath. "Creating sustainable performance" Harvard Business Review 90.1/2 (2012), pp. 92-99.
  

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Setting performance expectations based on organizational needs and priorities

Monitoring progress and giving feedback

Building and maintaining relationships