Housing and Residence Life - Student Employment Positions

Resident Advisor (RA)

RAs are student staff members of the Department of Housing and Residence Life, who, as a requirement of the position live in an assigned residence hall/building to assist their fellow student residents. The RA is supervised by the Residence Life Coordinator (RLC) of their assignment building. The RLC is a professional staff member of the Department that lives and works in their building(s). The RA spends a great deal of time getting to know their residents, and the other residents of their assigned area; serving as a campus resource and positive peer leader. The RA works to create community on their floor/building that is welcoming, safe and conducive to success of the residents both academically and personally. The RA position requires RA staff to assist in enforcing Housing and Residence Life policies as well as the University of Memphis Student Code of Rights and Responsibility. RAs are selected for the position based on leadership potential, interpersonal skills, sense of responsibility, understanding of campus life and excitement to learn.

Desk Assistant (DA)

Desk Assistants are an essential link in the security and communication channels of a hall. They provide assistance for incoming calls, residents and guests. It is important for the desk assistant to know the on-duty hall staff and their locations during their shift.

Conference Assistant (CA) 

Conference Assistants are University of Memphis students selected as live-in staff in the residence halls used for Summer Conference Housing. Their primary responsibilities include staffing each front desk, checking guests in and out, familiarizing guests with university policies and procedures, performing minor preventive maintenance tasks, and serving as resource persons. They are the front line staff of the Conference Housing operation. There is at least one CA on duty every night in each hall in addition to the CA available at the front desk.

Facility Assistant (FA)

Changing light bulbs, and smoke detector batteries. Replacing window screens, moving furniture and other heavy items. Doing minor patchwork to walls/drywalls and /or painting students rooms and other public areas within the Residence Halls. Power-washing of the outside of the buildings, picking up supplies for various staff members, and some general maintenance. Other duties as assigned.

Student Office Assistant (SOA)

The Housing and Residence Life - Student Office Assistant (SOA) will work up to 20 hours per week as a part of the Housing and Residence Life main office team located in Centennial Place. Employees will be chosen based on several factors including communication skills, work experience, customer service, leadership and knowledge of the campus. The SOA will be responsible for helping staff the front desk area and supporting customer service requests in person, via telephone or other media outlets. The SOA will report directly to the Housing and Residence Life Supervisor. 


ResTechs are Information Technology support technicians assisting departmental LSPs. Some of their duties are configuring computers, multi-function printers, servers, network cameras, webpage development, programming, menu board systems, electronic key access systems; installing standard and special software on workstations and laptops; troubleshooting and/or repairing on-campus housing residents' laptops, computers, printers and mobile phones.